Frequently Asked Questions

Please read our FAQ before sending us a message.

A: Delivery charges vary depending on your location and the size of your order. The exact cost will be calculated and displayed during checkout before you confirm your purchase.

A: We accept a variety of payment methods including major credit/debit cards, PayPal, and other secure online payment options. You can choose your preferred payment method at checkout.

A: Delivery times depend on your location and the product you have ordered. Typically, orders are delivered within 3-7 business days. You will receive a tracking number once your order has been shipped.

A: Shopping in our Online Shop is safe and secure. We use industry-standard encryption and security protocols to protect your personal and payment information. Your data is always handled with the utmost care.

A: Once you place an order, you will receive a confirmation email with the order details. Our team will then process your order, and you’ll receive updates, including a shipping confirmation with tracking information once your order is dispatched.

A: Yes, an invoice will be emailed to you as soon as your order is confirmed. You can also download a copy of your invoice from your account on our website.

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